Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Contributor

Monday, December 16th, 2019 3:34 AM

Pop up ads

I’m getting pop up ads every 5 minutes while watching tv. How to stop them?

ACE - Sage

 • 

46.4K Messages

5 years ago


@OldTVguy wrote:

I’m getting pop up ads every 5 minutes while watching tv. How to stop them?


Others have reported this bug with the Genie DVR software. You can try resetting your main Genie DVR using the red button near the access card. 

 


NEED HELP?