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Contributor

Friday, November 22nd, 2019 2:43 AM

Pop ups on tv

I am watching abc and there are pop ups of advertisements for movies   How do I get rid of them

ACE - Expert

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21K Messages

5 years ago

Are you posting about the ads that come up when you pause the program then the only way to stop them is to disconnect the internet from the receiver or not pause the program.

Contributor

5 years ago

We did not pause the program you could hear it still but the picture was an advertisement to buy a movie

ACE - Expert

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21K Messages

5 years ago

Then try a red button reset behind the access card door or on the side, if you have a Genie with minis then reset the Genie first then the minis.


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