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Cdub16's profile

Tutor

Sunday, February 3rd, 2019 9:26 PM

Re: Can’t log in to fox sports go app

I have direct tv satellite and I always log in the fox sport go app on my iPad to watch basketball games. When I log in on my phone it signs me in automatically but all of a sudden I’m having trouble on the iPad. Thanks for replying

Community Support

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19.9K Messages

5 years ago

Hi @Cdub16,

When using your new AT&T access ID, please try clearing all cache and cookies or un-install and re- installing your APP.

Thank you for reaching out to AT&T's Community and Forums Team.

Lafayette, AT&T Community Specialist

Tutor

5 years ago

I deleted the app twice and cleared all cache and cookies. I’ve tried inserting my Access ID and still won’t let me. I click on CLICK HERE and the page does nothing.
[cid:e1e40375-0291-4154-9bc8-006e3277515b@namprd04.prod.outlook.com]

[cid:4858c1da-84a8-4da5-a9dd-eb4f29f47bb2@namprd04.prod.outlook.com]




-Cody-

Community Support

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19.9K Messages

5 years ago

Hello @Cdub16

 

Have you tried streaming the Fox Sports channel directly through the DirecTV app as previous recommended?

 

Aminah, AT&T Community Specialist

Tutor

5 years ago

I finally figured everything out, thank you for your response.

Community Support

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19.9K Messages

5 years ago

@Cdub16

 

That's great, thanks for letting us know. Enjoy your service!

 

Aminah, AT&T Community Specialist

Tutor

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3 Messages

5 years ago

 May I ask what you did to fix it.  Having same issue.

Tutor

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3 Messages

5 years ago

What did you do? Having same issue.


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