Remotes don't have "OK". That is an option on the screen that you SELECT. And that is if your box is internet connected as that is where it is getting the alternate feed.
@Juniper is right, @Primo. To turn on SignalSaver using your RC73 remote, please press "SELECT" instead of "OK" to enable it. Thanks for choosing DIRECTV. Kim, DIRECTV Community Specialist
It's in the middle of the directional pad and the button was labeled "SELECT." Can you share a picture of your remote with us? Kim, DIRECTV Community Specialist
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Absolutely! The instructions should include OK/Select as it varies by remote. We'll forward your feedback to the appropriate team to determine the next steps. Thanks for pointing this out. Kim, DIRECTV Community Specialist
DIRECTVhelp
Community Support
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254.7K Messages
9 months ago
Hi @Primo. We'd like to know more. Please provide additional details of your concern.
Rowena, DIRECTV Community Specialist
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Primo
New Member
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7 Messages
7 months ago
RC73 remote
MENU
SETTINGS
RIGHT ARROW TO SignalSaver
Press OK to access SignalSaver
there is no OK ON MY REMOTE
satellite died yesterday due to weather
was not able to invoke SignalSaver
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Juniper
ACE - Expert
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22.6K Messages
7 months ago
Remotes don't have "OK". That is an option on the screen that you SELECT. And that is if your box is internet connected as that is where it is getting the alternate feed.
(edited)
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DIRECTVhelp
Community Support
•
254.7K Messages
7 months ago
@Juniper is right, @Primo. To turn on SignalSaver using your RC73 remote, please press "SELECT" instead of "OK" to enable it. Thanks for choosing DIRECTV. Kim, DIRECTV Community Specialist
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Primo
New Member
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7 Messages
7 months ago
Where is it?
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Primo
New Member
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7 Messages
7 months ago
Kim,
Would it be much simpler to change OK in your instructions to SELECT for those of us who follow instructions?
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Juniper
ACE - Expert
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22.6K Messages
7 months ago
Is it not saying "OK" on the screen, so like a menu option to select? If it is not, then that needs to be reformatted to be more precise.
Though the Gemini (C71KW)'s remote does have "OK" on it.
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DIRECTVhelp
Community Support
•
254.7K Messages
7 months ago
Absolutely! The instructions should include OK/Select as it varies by remote. We'll forward your feedback to the appropriate team to determine the next steps. Thanks for pointing this out. Kim, DIRECTV Community Specialist
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