1 Message
Recorded shows and on-demand shows keep stopping/going back to live TV
On multiple receivers and with multiple shows/networks, our recordings & on-demand shows keep stopping and reverts back to live-tv. It does not say "buffering" or any similar message before going back to live-TV. It happens multiple times during even one show.
What can I do to fix this?
DIRECTVhelp
Community Support
•
254.4K Messages
1 year ago
Hi @kklano
We are sorry you keep missing your favorite recorded and on-demand shows due to your receiver switching back to live TV. Let's start the troubleshooting by resetting the receiver with the next steps https://www.directv.com/support/article/000092463. Once you are done, please let us know how it went via PM. Thank you for choosing DIRECTV. Juan, DIRECTV Community Specialist
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