Participant
Remote not fastforwarding pausing or rewinding
I am a loyal At&T Customer for decades. I have one Direct TV Remote Genie that WON'T fast forward, pause or rewind on LIVE and RECORDED shows. Tried resetting remote and network using the directions still doesn't work. Can I order a new one.. thanks
shannon02
ACE - Expert
•
21K Messages
5 years ago
If you have the protection plan DTV will replace it otherwise they are cheaper online.
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