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New Member

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3 Messages

Monday, January 18th, 2021 7:43 AM

Removing a purchased a video from my list but still keeping them in my purchase folder.

Removing a purchased a video from my list but still keeping them in my purchase folder.

Community Support

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255.1K Messages

4 years ago

We're here to help, @tdstubbs62!

 

Can you clarify for us whether you are wanting to have the video removed from your list on the website, application, or on your DVR?

 

Let us know, we look forward to hearing back from you!

 

Donovan, AT&T Community Specialist

New Member

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3 Messages

4 years ago

Thanks for getting back with me. I want to it take off my my list, but still be able to watch when we want too

New Member

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3 Messages

4 years ago

I would like to keep on my DVR in my purchase folder but have not show up on my list what I’m going through my shows 

Community Support

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255.1K Messages

4 years ago

Happy to help, @tdstubbs62,

 

You can re-download your purchased programming from your order history.

 

We have a great article that will walk you through the steps to

 

Check your PPV and OnDemand Order History.

 

If you ordered your PPV event from your receive, you can view the purchase on that receiver.

  1. On your remote, press 'Menu'
  2. Select 'Recordings'
  3. Select 'Manage Recordings'
  4. Select 'Purchases'
  5. Navigate through your purchase history

 

 

We hope you find this helpful!

 

 

If you need assistance with anything else, just let us know.

 

Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist


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