New Member
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2 Messages
rent pay per view button not working in browser
for some reason, whether in edge or chrome, when i try to rent a pay per view program, when it gets to the rent window, when I press rent, it just stays there and it wont complete the order process. Something is wrong with renting pay per view and it happens frequently. Please advise.
DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Hi, I realize renting your pay-per-view programs concerns you. I'm more than glad to help you. To better assist you, can you confirm which troubleshooting you have tried before? Sandra, DIRECTV Community Specialist
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columbuscuse
New Member
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2 Messages
3 years ago
I've cleared browsing history in both chrome and edge. That has done nothing. What's happening is once the window pops up to pay for the pay per view with my credit card, I hit the rent button and nothing happens. normally, it will proceed with completing the purchase. Its happened several times over the years.
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Jake1990
New Member
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2 Messages
3 years ago
Same thing is happening with me. I have tried Firefox, Edge, Chrome. Nothing. The Purchase/Rent button just goes from light blue to dark blue when you click on it, nothing else happens, the purchase doesn't go through
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