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Thursday, March 19th, 2020 12:29 AM

screenplay dialog

I am hearing low volume ”screenplay dialog” between normal dialog ONLY on channel 26, and can’t find how to turn it off. example: normal dialog, then...” fred walks to the fridge, opens the door and is supprised to see what’s inside”... than normal dialog continues. This happenson all tv’s for channel 26.

Directv HR44 with genie remote.

Community Support

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255K Messages

5 years ago

Hey, @Toolboy, let's see if we can get this dialog removed!

 

Whats the name of the channel this happens on? Since it happens on that channel on all TVs, we'd recommend Refreshing your Equipment, and then Restarting your main receiver/DVR, and then all the other receivers, in that order

 

Let us know if this helps!

 

Ramses, AT&T Community Specialist

New Member

This appears to have worked, Thanks!


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