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Contributor

Tuesday, October 1st, 2019 4:44 PM

Shows wont play on directv app

Whenever I use the app most channels will not play saying to try later. It's random CNN might play now but won't play this afternoon. Whenever I lose signal from weather the odds are what ever I'm watching won't play on the app.

Community Support

 • 

255K Messages

6 years ago

Hi @Rowbear,

 

We're happy to help!

 

Let's start by troubleshooting the DirecTV app. We have a great support article that tells you how. Just start at the "App Troubleshooting" section. 

 

Also, be sure that your phone's operating system is up to date and that you've cleared the app's cache and data.

 

If you still have trouble watching programs, let us know!

 

Aminah, AT&T Community Specialist


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