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Thursday, August 19th, 2021

Sound and picture not synced on Ovation programs only

About 2 weeks ago the sound on Ovation network started to be garbled and often out of sync with the picture. All other channels come in clear. I’ve already tried troubleshooting recommended on the AT&T website (ensure SAP is off and Dolby stereo selected) but nothing helps.  Is anyone else experiencing problems with Ovation?

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New Member

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1 Message

4 years ago

Yes - I'm having exactly the same problem!

Community Support

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255.6K Messages

4 years ago

Hello @rhawk18, we're here to help!

In order to assist you with this matter, it is necessary to make a new post by clicking here

We look forward to hearing from you!

John, DIRECTV Community Specialist.

New Member

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1 Message

4 years ago

We are having the same problem. Anything recorded on DVR is way off. 

Community Support

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255.6K Messages

4 years ago

Hey @Rwmeus thanks for reaching out!

 

Please create a new post so we can assist you better!

 

David, DIRECTV Community Specialist


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