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New Member

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4 Messages

Thursday, February 9th, 2023

Stop recordings on unsubscribed channels

I have set up “my teams” to record my favorite teams’ games. However, games that are on channels I do not subscribe to end up appearing in the recorded show section but nothing is recorded. How can I eliminate the initiation of recordings on unsubscribed channels? I don’t wish to change my subscription plan, just avoid notification that a game has been recorded but has not actually been recorded.

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Accepted Solution

ACE - Expert

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21.3K Messages

3 years ago

Right, it doesn't work, we get this every few months for a few years.

ACE - Expert

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21.3K Messages

3 years ago

You need to use the guide to setup the recording on the channel and time.

New Member

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4 Messages

3 years ago

Thank you. Unfortunately, that negates the use of the “my team” function….where games for your selected teams are automatically recorded without the need for manually setting them up. Is there no way to edit the recordings such that recordings are only attempted on subscribed channels?

New Member

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4 Messages

3 years ago

Thank you. It’s a shame…a known issue that hasn’t been fixed in years!

ACE - Expert

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21.3K Messages

3 years ago

This is a customer to customer forum, we can't fix anything.

New Member

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4 Messages

3 years ago

Sorry. I did not intend my comment to be a criticism of the forum but, of DirecTV itself.


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