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3 Messages

Monday, October 16th, 2023 3:14 AM

switching between NEWSMIX channels

I have direct TV satellite,  samsung smart TV, and for many months/years channel 200 has 6 news channels 'NEWSMIX', and the TV controller allowed me to move between them and hear that one station, -and a blue box surrounded the picture out of 6 that provides the sound. Now it no longer allows me to move, stays permanently on CNN for sound. Instead when i press right button it brings a suite of 5 possible DTV apps options on the right side.  Other TVs in my home on the same DTV incoming box work fine in allowing switching between the 6 channels.  How to restore the moving between channels please?

ACE - Expert

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19.9K Messages

9 months ago

Have you tried a red button reset?

3 Messages

9 months ago

Thank you.  I did that on the local DTV connection box beside the TV (not the incoming box where the signal comes in to the house), each TV has its own smaller box,- i pressed the red reset button on that.  -the other TVs work fine on NEWSMIX. I wonder if it is some setting..  I can try red button again..?

3 Messages

9 months ago

I pressed the red button again, no change.

ACE - Expert

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19.9K Messages

9 months ago

Try the main Genie.

1 Message

3 months ago

I have the same exact situation and I have a Sony smart tv. Works on all the tv’s except the main one. It’s been six months since you posted your question, have you resolved it yet? 


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