Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

aglennon's profile

Teacher

 • 

18 Messages

Tuesday, January 26th, 2021

Three "Live Stream" channels on Directv have audio problems

Tastemade channel 235, i24 channel 343, and Cheddar channel 354

Only way to hear audio is to disable Dolby Digital, which changes it to stereo.  But once the audio is changed back to Digital, it causes the sound to cut out on the HD channels.  Only way to fix this problem is to turn everything off, wait a couple of minutes then power everything back up.

Cheddar has always been like this, so why would customers bother trying to watch it?  Tastemade and i24 suffer from this same issue.  Why hasn't it ever been addressed?  I'd really like to watch these channels.

Genie HR44

Oldest First
Selected Oldest First

Community Support

 • 

255.6K Messages

5 years ago

Good evening @aglennon, I'm here to help with your DirecTV channels working!

 

Here are some tips to help with sound issues.

 

Please let us know if this helps.

 

- JosephG, AT&T Community Specialist

Community Support

 • 

255.6K Messages

5 years ago

@aglennon
Do you have more than 1 receiver? If so, are you having the same sound experience on all receivers and with the same channels? Please share more details with us. ^Kanesha AT&T Community Specialist


NEED HELP?