Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Tutor

 • 

4 Messages

Friday, August 9th, 2019 2:01 AM

Transmission issue

Since about 7:15pm PDT, the sound has sounded like it’s being transmitted by aliens on all channels. The sound is now back, but the picture is stuck and I cannot get out of what should be the guide! Ack!

ACE - Sage

 • 

46.4K Messages

6 years ago


@rdgraham wrote:

Since about 7:15pm PDT, the sound has sounded like it’s being transmitted by aliens on all channels. The sound is now back, but the picture is stuck and I cannot get out of what should be the guide! Ack!


DVR/Receiver model numbers?

First thing to try is resetting using the red reset buttons. 

Tutor

 • 

4 Messages

6 years ago

Thank you for your response. After about 45 minutes I was just getting ready to reset the receiver when the sound returned, then the picture hung up and stayed that way. I was just about to reset the receiver,

 when AT&T did a reset. It took another 10 minutes before it returned and was transmitting normally.


NEED HELP?