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Saturday, May 8th, 2021

Trying to rent a movie

When I click “rent” a movie it’s saying: 

we weren’t able to complete e transaction. To order program now...text, click or call.

text ORDER to 223322

go to directv.com

call 1-800-531-5000

ive never had a issue with renting until recently...we’ve got a new box for the WiFi thingy....I rebooted our system & I manually made sure I was connected to the internet. And then rebooted again. I need help....😩

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ACE - New Member

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651 Messages

5 years ago

You posted this under AT&T TV, from your post it appears you are using DirecTV, moving this to the DirecTV section should help you out.

Community Support

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255.7K Messages

5 years ago

Hello @Kristilooney3374, I would be happy to assist you.


Recently our compatible devices has changed, check out our movie purchase guide to get a list of compatible devices and other information.

 

Please let us know if you need any further assistance.

Tanzania, AT&T Community Specialist


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