Contributor
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1 Message
TV Apps service unavailable (5)
On one of my DVRs I get the message service unavailable (5) whenever I try to access the TV Apps. Restarting the DVR helps for a short period of time, 1-2 weeks then it goes out again. It is connected wirelessly to my network and the connection is good, I have reconnected it and it says its connected but still get the same message.
rjcorbo
Contributor
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2 Messages
14 years ago
I have the same problem on my HD DVR. My other none DVR receivers work fine.
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dollarbill
Tutor
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4 Messages
14 years ago
I have the same problem on my HD DVR. My other none DVR receivers work fine.
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chrischeo4681
Tutor
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10 Messages
14 years ago
same problem here it all my boxes go from error 301 to error 100. i called direct and they said they will escalete my call to one of there engineers and it should be fix in a couple of days ( we will see if that works)
hr24-100
(2) h35-500
all connected to the internet fine in the setup page,i can do media sharing,, just wont go to the screen for apps, system just got installed 2 days ago..........i also powercycled my whole house twice.
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dollarbill
Tutor
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4 Messages
14 years ago
nicolett,
Have you rcvd any responce from aug 7th?
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rjcorbo
Contributor
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2 Messages
14 years ago
Nope, nothing. I only have DIRECTV for a little over a week though. I have 4 receivers, but the only one I have trouble with is the HD DVR receiver (HR24-200). The other 3 networked receivers work fine.
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jeffbg
Contributor
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3 Messages
14 years ago
Not sure why it is taking so long for them to answer, but I get the same thing with my HR-20. Unplugging it does fix it for about a week. Mine is connected by cable.
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dollarbill
Tutor
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4 Messages
14 years ago
I guess Direct TV doesn't read threads in this forum . (poor service error code 100%) just like their equipment.
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jeffbg
Contributor
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3 Messages
14 years ago
Almost two months since this was posted and still no answer, incredible
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dollarbill
Tutor
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4 Messages
14 years ago
Direct TV pays no attention to this forum, it's provided so we can develop a comradery among subscribers. I don't see anything to indicate they solve any problems.
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cwduunc
Contributor
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1 Message
14 years ago
my aps do not work either. tired of resetting reciever, modem, router and lynkset wireless connecters. get same answers from direct tv. No solution. if direct tv has a problem. please admit it
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dkaliser
Contributor
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1 Message
13 years ago
Have the same issue off and on for months with perfect internet connection. Talked with tech support with no resolution except try again later. Real problem with no customer service.
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jeffbg
Contributor
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3 Messages
13 years ago
Since they are unable or unwilling to fix the TV apps and with all the issues with their DVRs (slow performance, ignoring remote control inputs to name a couple) they should just abandon TV apps altogether and fix the other problems.
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