Contributor
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3 Messages
Unable to log in from either iPhone or iPad app
I'm a new subscriber and excited to try out both iPhone and iPad DirecTV apps. However, I'm so disappointed that none of them works for me. It keeps telling me the email & password combination is not correct even though the same combination works fine when I log in from DirectTV.com web site. I also turn on "Clear Login at Startup" option but it still does not work. If anybody has any tips on how to get this thing working, please let me know.
Thanks in advance.
P.S. Emailing Customer Support did not help since they did not offer any resolution to the problem:-(
jwithers
Contributor
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1 Message
14 years ago
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jdcell100
Teacher
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25 Messages
14 years ago
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intuous
Contributor
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3 Messages
14 years ago
Thanks for the tip. I already tried it and still does not work. I even tried to download the app via iTunes and synced it to my iPhone with the hope that it would solve the problem. In addition, I also re-authorized the receivers and changed username and password. Unfortunately none of these methods helps at all. Very disappointed.
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Jandre
Contributor
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1 Message
9 years ago
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