Contributor
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2 Messages
Unable to log into NFL Sunday Ticket
When I attempt to log into NFL Sunday Ticket, I get error message that I am logged into another streaming player. This is incorrect. I have tried things like deleting and re-installing the app, but nothing works. It is amazing that they charge so much for NFLST and there are stupid problems like this. Any suggestions?
DIRECTVhelp
Community Support
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255K Messages
5 years ago
Hello @bartonh,
We would be happy to help you login to your NFL Sunday Ticket app! Have you made sure all devices you use NFL Sunday Ticket on have been logged out? We eagerly await your reply and opportunity to assist.
Michael, AT&T Community Specialist
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bartonh
Contributor
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2 Messages
5 years ago
I had logged out of all my other devices. I have been able to log into the app when the games are not playing. On Saturday evening I was able to log into the app. I was also able to log in on Sunday evening. It is only during the time that the games are being played (12PM-7PM CST on Sundays) that I get the error message that I am log in on another streaming device. This has been going on for weeks! It looks like you have a bug in the app. Please advise on how this can be fixed.
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DIRECTVhelp
Community Support
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255K Messages
5 years ago
Hey, @bartonh!
Thanks for the feedback! I am sending you a private message to further assist with your login issue. Please check and reply to my message. I look forward to your response!
Mike, AT&T Community Specialist
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