Contributor
Urgent info on bottom of screen
My mother has had a black pop up on bottom of screen for the past 2 days. Saying urgent info, ch 30 but she doesn’t have this channel. Won’t go away. Please advise.
Contributor
My mother has had a black pop up on bottom of screen for the past 2 days. Saying urgent info, ch 30 but she doesn’t have this channel. Won’t go away. Please advise.
Jdawn2019
Tutor
6 years ago
I've been experiencing the same thing! What is going on?
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Directvsux69
Tutor
6 years ago
Is no one going answer this in typical AT&T /Directv fashion?
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Directvsux69
Tutor
6 years ago
Whomever turned this on apparently didn't tell anyone else how to turn it off. Mine sits right in the middle of the screen until this morning now it bounces around the screen like some messed up version of pong.
The storm is gone directv remove it already! I'm sure we need to check our bill this month because they will charge us for special programming for this annoying useless box.. Oh wait.. That's 98% of what I pay for on directv
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j762538
Tutor
6 years ago
Same for me.
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Abby1227
Contributor
5 years ago
So I called direct TV to figure out the issue. Because I don't have the channel the TV is telling to check doesn't exist. For me it looks like a HD thing. I only get the message on the SD local channels. Direct TV has no idea why it's happening. If I change to HD there is no message.
I would try that.
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