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Contributor

Thursday, September 5th, 2019 2:06 AM

Urgent info on bottom of screen

My mother has had a black pop up on bottom of screen for the past 2 days.  Saying urgent info, ch 30 but she doesn’t have this channel.  Won’t go away.  Please advise.

6 years ago

I've been experiencing the same thing!  What is going on?

6 years ago

Is no one going answer this in typical AT&T /Directv fashion? 

6 years ago

Whomever turned this on apparently didn't tell anyone else how to turn it off. Mine sits right in the middle of the screen until this morning now it bounces around the screen like some messed up version of pong. 

 

The storm is gone directv remove it already! I'm sure we need to check our bill this month because they will charge us for special programming for this annoying useless box.. Oh wait.. That's 98% of what I pay for on directv 

Tutor

6 years ago

Same for me.

Contributor

5 years ago

So I called direct TV to figure out the issue.  Because I don't have the channel the TV is telling to check doesn't exist.  For me it looks like a HD thing. I only get the message on the SD local channels.  Direct TV has no idea why it's happening. If I change to HD there is no message. 

I would try that.  


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