New Member
Video Player
I keep getting a, "Sorry, we ran into a problem. Please restart the video player." message. I am stuck in a hotel room under quarantine and now my DirecTV won't work. Why is this doing this?
New Member
I keep getting a, "Sorry, we ran into a problem. Please restart the video player." message. I am stuck in a hotel room under quarantine and now my DirecTV won't work. Why is this doing this?
DIRECTVhelp
Community Support
•
255.7K Messages
5 years ago
Can you tell me what device you are attempting to view from? What program are you attempting to watch? Also where are you located?
Please update us so that we may assist.
Tanzania, AT&T Community Specialist
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