New Member
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6 Messages
WEATHER CHANNEL PROBLEM
I live in Evangeline Parish near the small Saint Landry, LA community. (area code 71367) Our DTV weather channel 362 has option to check your local daily forecasts and current radar. As of today, Sunday, it shows current day is Friday and the radar image has not changed in days.
This has happened before, and The Weather Channel told me to contact DIRECTV about the local forecast error. I am not a fan of talking to computers, so I avail myself of this option. Please see what is wrong. As I recall last time this happened, I was advised DTV was working on this issue and before too long it was fixed. I have refreshed & reset, and the problem remains.
Accepted Solution
Twich60
1 Message
13 days ago
We are having the same problems in Oh as well this is very frustrating as it keeps happening and you can’t talk to a real person. Please fix this bug asap
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Accepted Solution
DIRECTVhelp
Community Support
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21K Messages
13 days ago
Hi @CocodrieGal. We apologize if the weather information on the weather channel is not updated. This issue is currently under investigation, and we're working to resolve it. DIRECTV appreciates your patience. Ariane, DIRECTV Community Specialist
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CocodrieGal
New Member
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6 Messages
12 days ago
The local weather link is now updated and giving proper info now. thank you...
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DIRECTVhelp
Community Support
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21K Messages
12 days ago
We're glad it's fixed. Have a great day! Ariane, DIRECTV Community Specialist
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