Contributor
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3 Messages
What happened to UP TV (Channel 338)?
I was able to get Channel 338 (Up TV) until this morning. Now it does not even show up on the Guide! What happened? Was it dropped by DirecTV? Or did it have something to do when our power was out temporarily last night?
DIRECTVhelp
Community Support
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21.2K Messages
5 years ago
Hi @pianofingers88,
We will be happy to help!
Are you not seeing your channels? No to worry, you can quickly resolve this by performing the following suggestions on our website.
If you have any additional concerns, please feel free to reach out to us. Thank you for contact us on AT&T Community Forums!
Lafayette, AT&T Community Specialist
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shannon02
ACE - Expert
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20.4K Messages
5 years ago
Still working here. Have you tried a red button reset?
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pianofingers88
Contributor
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3 Messages
5 years ago
Actually, the channel reappeared on our grid just as mysteriously as it had disappeared! I suspect it had something to do with their transmission.....
Anyway, all seems to be working right now! 🙂
Cheryl
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DIRECTVhelp
Community Support
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21.2K Messages
5 years ago
Hello @pianofingers88,
Glad to hear that the channel return to the line-up. This could have been a program error that fixed itself. Please feel free to contact us if you have any questions or concerns,
Charles, AT&T Community Specialist
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shannon02
ACE - Expert
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20.4K Messages
5 years ago
Loss of signal doesn't remove it from the guide.
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pianofingers88
Contributor
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3 Messages
5 years ago
It may have been a programming glitch - otherwise, why would it mysteriously disappear and reappear on my TV grid?
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DIRECTVhelp
Community Support
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21.2K Messages
5 years ago
@pianofingers88
Like you said, it likely just a momentary glitch.
Thanks for reaching out! Let us know if you need anything else.
Aminah, AT&T Community Specialist
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