Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

L

1 Message

Sunday, December 8th, 2024 11:08 PM

white screen direct tv recording

Last 2 Nuggets games have been broadcast on Altitude 2 on Direct TV.  I set up to record and all indications were that it was recording.  I double checked and was able to see the recorded beginnings of both games.  Next day I  had  only a white screen through the entire recording.  What happened?

Community Support

 • 

254.6K Messages

17 days ago

Hi there. We apologize for the recording problem with the Nuggets games. We'll send you a DM, so we can further investigate. Joan, DIRECTV Community Specialist

1 Message

15 days ago

I've had the exact same thing happen. I've called DirecTV twice and followed their instructions both times. Still, the issue isn't fixed. Did they resolve the issue for you?


NEED HELP?