Why do local channels pause momentarily

Hi, @hrlutz3. We're sorry you're experiencing a picture quality issue. This is what usually happens if only local channels are affected:

DIRECTV gets the local feeds from the local providers. The feeds are passed to DIRECTV customers. Sometimes, the show provider or the provider of that local channel(s) has a technical difficulty, which is often temporary.

We'd like to know more about this issue. Please reach out to us through PM. Mark, DIRECTV Community Specialist

I contacted dtv 3 times week of Dec.17th. DTV sent H24-200R replacing H25-100 receiver. Same problem. Sent dtv tech, everything checked out ok. Still the same.

I contacted stations week and wmbd. WMBD engineer replied nothing changed in their broadcasting.

It's unfortunate that after all of that, the problem persists. We appreciate your effort in trying to fix this. To escalate the issue, we need to access your account. Please send us a DM. Mark, DIRECTV Community Specialist

@DIRECTVhelp  Mark, YOU have initiate the dm first.

Actually, they can send DTV PM/DMs using their social media sites.

We'd like to connect. Please reach out to us on one of our social accounts with a DM/PM. Our Social Care Team is here to help!

Facebook: https://facebook.com/directv/
Instagram: https://instagram.com/directv/
X: https://twitter.com/DIRECTVhelp
Community Forums: https://forums.directv.com/

Why do you need my account? What is DM/PM?

@hrlutz3, to further investigate why your local stations pause momentarily, we’re sending you a DM. Let's meet you there. Laura, DIRECTV Community Specialist