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Saturday, August 31st, 2019 4:22 PM

Won’t change channels-stuck on one

The changer has no control over changing channels. It’s stuck on only one. Volume works. Help!

Accepted Solution

Official Solution

ACE - Sage

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46.4K Messages

6 years ago


@Redbaby wrote:

The changer has no control over changing channels. It’s stuck on only one. Volume works. Help!


What DVR/Receiver model number do you have?

 

A couple of things to try ....

1. If you have an RC7x remote model, try resynchronizing with your DirecTV box by pressing MUTE + ENTER for several seconds.

2. If that doesn't work, try resetting the DVR/Receiver using the red reset button.


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