Hello Brandensky8. Thank you for bringing this to our attention. Please, check this article to verify the channels available, and if your receiver and TV have access to 4K Ultra HD definition: Watch 4K Ultra HDTV Programs and Movies | DIRECTV Customer Service & Support . In the meantime, please share with us a photo of the the description of the channel to further check into it.
I’ve figured out that although it says it’s 4K in the description on 1241, you actually have to download and watch Yellowstone on channel 1104 to actually get the 4K feed.
Do you have a C61K receiver? That is the only box capable of 4K. There is also the newer Gemini receiver model C71KW but I doubt you have that new box yet.
DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Hello Brandensky8. Thank you for bringing this to our attention. Please, check this article to verify the channels available, and if your receiver and TV have access to 4K Ultra HD definition: Watch 4K Ultra HDTV Programs and Movies | DIRECTV Customer Service & Support . In the meantime, please share with us a photo of the the description of the channel to further check into it.
Juan, DIRECTV Community Specialist
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Brandensky8
Tutor
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14 Messages
3 years ago
I’ve figured out that although it says it’s 4K in the description on 1241, you actually have to download and watch Yellowstone on channel 1104 to actually get the 4K feed.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
Do you have a C61K receiver? That is the only box capable of 4K. There is also the newer Gemini receiver model C71KW but I doubt you have that new box yet.
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
All 4K programs have to be downloaded from the 4K channels On Demand version.
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Brandensky8
Tutor
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14 Messages
3 years ago
Got it, thanks! Watching in 4K now!
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