1 Message
zoom
My tv is showing a large picture with letters on the top and bottom. How do I set it to the correct.I think the zoom button was pressed. I have tried all the resolution formats and reset as well.
thanks Pat
1 Message
My tv is showing a large picture with letters on the top and bottom. How do I set it to the correct.I think the zoom button was pressed. I have tried all the resolution formats and reset as well.
thanks Pat
DIRECTVhelp
Community Support
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254.6K Messages
3 days ago
Hi, @panchondo. We appreciate your effort in troubleshooting. You can try the steps below to adjust the TV ratio using your remote.
1. Press the MENU button
2. Select "Settings," then press SELECT
3. Select "Display," then press SELECT
4. Select "TV Ratio," then press SELECT
5. Select Ratio.
Roland, DIRECTV Community Specialist
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goldw1800
ACE - Professor
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2K Messages
2 days ago
Look at your TV manual for a Video Setting -if you have reset all the D*TV Menu Video Options to no success.
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