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New Member

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4 Messages

Thursday, May 12th, 2022

Bally sports astros

Why can't I stream the Astros on ballysports.com? I basically have Direct TV just to watch them. 

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ACE - New Member

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5.2K Messages

4 years ago

Do you have DIRECTV STREAM or DIRECTV satellite service?

If you have DIRECTV satellite service, unfortunately, Bally Sports Network does not have TV Everywhere functionality, which allows you to do just that. Usually, a network allows the customers to watch both Live TV AND ON-DEMAND via their TV Provider, which in this case is DIRECTV. Due to the fact that Bally Sports Network does not offer that, you can only watch Bally Sports Network on your DIRECTV receiver at home.

(edited)

New Member

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4 Messages

4 years ago

It's never been an issue until today? Always been able to watch it on the website till now

ACE - New Member

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5.2K Messages

4 years ago

@docwadewill how exactly did you watch it before? Did you sign in with DIRECTV authorizations or simply press the play button on the website?

New Member

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4 Messages

4 years ago

Logged in on website with Direct TV account

Community Support

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255.7K Messages

4 years ago

Hello @docwadewill, thanks for reaching us.

We are sorry to hear you are experiencing issues trying to watch Bally sports. Are you getting any error messages when you try to watch the game?

Did you try a different device?

We can try to uninstall and install the app again. Also, we can refresh your DIRECTV service.

We're here to help!

Maria, DIRECTV Community Specialist

New Member

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4 Messages

4 years ago

Yes, says I'm not entitled to the content

Community Support

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255.7K Messages

4 years ago

@docwadewill we appreciate the details.

Let's meet in a Direct Message to better assist you with this Bally Sports concern. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

We'll be there for you.

Maria, DIRECTV Community Specialist

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