New Member
Closed Caption on NASA channel
How do I fix my problem of only sporadically getting CC on my NASA channel. All other channels are fine.
New Member
How do I fix my problem of only sporadically getting CC on my NASA channel. All other channels are fine.
jtsilverfox
New Member
5 years ago
I might also note that this is on DirectTV, and by "sporadically" I mean I only occasionally get a couple of words, and then nothing. jt
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SoloTX
ACE - New Member
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25 Messages
5 years ago
Looks like there's a place to file a complaint with the FCC. You might find what you need here: https://www.fcc.gov/consumers/guides/closed-captioning-television
(edited)
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jtsilverfox
New Member
5 years ago
Thanks Solo. Never thought of that... Was hoping, though, to hear a "Oh, that. Just do this...". Might ck it out though. I'm thinking it might just be a bandwidth/reception tweaking issue. I haven't bugged the DirectTV support folks yet... jt
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baseballisback
ACE - Professor
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8.3K Messages
5 years ago
I just moved this from a forum about U-Verse DVRs and receivers to a forum about DirecTV channels.
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litzdog911
ACE - Sage
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46.7K Messages
5 years ago
If it's only happening on that one channel, then it's almost certainly an issue with their CC, not DirecTV's.
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jtsilverfox
New Member
5 years ago
Thanks litz. That's what I figured, but I'm not hearing anyone else complain about it, so that's why I'm wondering if it might be something like my satallite adjustments or alignment. CC is part of the satellite signal, correct? (Vs, my internet connection?) Thanks, jt
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litzdog911
ACE - Sage
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46.7K Messages
5 years ago
There probably aren't very many people that watch the NASA channel, let alone use closed captions.
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jtsilverfox
New Member
5 years ago
Hi litz, Yeah, that occurred to me also. Guess I'll contact att support. Just watched live the ISS spacewalk this morning on both fox on my phone, and on NASA chnl on TV. Again, no cc on TV, but was on phone - but not accurate at all... So maybe not worth the effort anyway. 😊 I'll try to post any updates. Cheers, jt 😎
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shannon02
ACE - Expert
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21.3K Messages
5 years ago
The channel is the source for CC, they send the feed to DTV who sends it to the sats to send to you.
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jtsilverfox
New Member
5 years ago
Hi shan, Ok, that's what I thought. I'll CK w/att support and see what they say. Thanks, cheers, jt
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