Code 205.4 when using Bally Sports App.

Hello @alnisas, thank you for taking the time to report it.

This issue is currently in an investigation status, and our specialized team is working to get a resolution as soon as possible. Our most sincere apologies for all the inconvenience up until now, and we'll appreciate your patience during this process.

Julian, DIRECTV Community Specialist

Has there been a fix for this issue?

Do we have an estimated timeline when this will be resolved? It has been almost a week, a known national outage for several days and still no resolution. Your app does not run fast enough for streaming, leaving many folx who use their computer/tablets/smartphones to turn to streaming through the channel directly. This error has locked many of us out of all of our channels, will there be compensation?

Hello @ladideathstrike

What is the status today on this? This is absolutely ridiculous. 

Hi @WantToWatchBaseball, we're sorry to hear about your experience.

We have received similar reports about this occurring. This is a known issue, and our team is aware and pursuing a resolution.

Your patience is much appreciated.

Grace, DIRECTV Community Specialist

@WantToWatchBaseball We understand the importance of having our service working properly. As soon as it gets fixed you can come to us, and we'll explore if there is any option for you. Rest assured our teams are actively working to resolve it.

We appreciate your understanding.

Grace, DIRECTV Community Specialist

You pay nothing more to use the streaming options of the DTV satellite service.

Looks like it’s working now.

@shannon02 I do pay more for having a package that includes my sports as well as the regional sports fee and we rely on these services outside our homes.  If they aren’t going to work reliably I would go and pay for a streaming service that will.

I am having the same issue but I I am getting error code Care 201. Have reset my password a bunch of times. The app on my phone works, but not my IPad

Doesn't change the fact that you don't pay anything more and there will be no credit for not being able to use the internet.

Hi @Lindseyandjoe0713 we know the importance of having our online services working properly.

In order to better assist you please share with us, what is the content you are trying to access? 

When did this started to happen?

We'll be attentive to your answer, we are happy to help.

Juan, DIRECTV Community Specialist

It’s the Bally sports app. Now it won’t work in my phone either. I am a directv satellite customer with Bally sports on my plan. I was working until last week.