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rajn's profile

New Member

Thursday, July 8th, 2021

DirectTV credentials not working in Bally Sports App

Since DirectTV app does not let me watch Padres on channel 694, I was using Bally Sports App to watch Padres games on my IPhone using my DirectTV credentials.  However, since about a week ago the credentials stopped working.  After I enter my credentials the screen goes back to input mode instead of switching to game.  Bally Sports Tech support says it a DirectTV issue, which is why I am contacting you.  Can you please help? Thanks

Raj

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Community Support

 • 

255.7K Messages

4 years ago

Hey @rajn, we understand that you're having trouble with signing into app using your DirecTV credentials. Don't worry, were here to help.

 

Please provide us with a few more details so we can better address this for you.

  • Are you getting any error messages?
  • Have you tried changing your password to sync your account to see if after your able to login?
  • Also, when you mention that the app is going back to input mode or you getting a message that your credentials are incorrect?

Please let us know.

 

Charles, AT&T Community Specialist

New Member

4 years ago

I am having the same problem. It started when I changed my Directtv password. 

New Member

4 years ago

The problem occurs on my IPad, IPhone and FireTv.  As well as when I try to access via the ballysports.com website. 

Community Support

 • 

255.7K Messages

4 years ago

Hello @michalskimike, we'll be glad to help!

In order to assist you, please create an individual post with more information about your issue.

Looking forward to hear from you!

David, AT&T Community Specialist.


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