Teacher
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19 Messages
DirecTv app for Pandora hangs with "Waiting..." message
I have been having an issue with the Pandora App on my DirecTv Genie device. Last week (beginning 2/2), it showed a message that "Pandora was doing maintenance, please try again later...". This displayed for two straight days every time I tried accessing Pandora. I reset the Genie and Mini-Genie boxes, which apparently gave me an update. Now, when I try to access the Pandora App, it just ways "Waiting...", for hours and hours. The box stops responding to any clicks on the remote, and forces me to restart it.
I'm at a loss for what could be wrong. Anyone else experiencing this? I can access my Pandora account on my phone and the computer, so, I know my account is current.
Thanks
Accepted Solution
Official Solution
Missduzzy
New Member
5 years ago
I just now unplugged my main DVR receiver for 15 seconds and when it reloaded Pandora came up and is working 😊
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rayvaleric
New Member
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1 Message
5 years ago
Having the same issue, I'd be interested to see what the solution is. Thanks for posting!
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Missduzzy
New Member
5 years ago
Exactly the same issue for me. We listen all day to our Pandora
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sandblaster
ACE - Expert
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2K Messages
5 years ago
I’d say the Pandora app is broken. There are one or two other threads on this. I had to do a red button reset to get out of it too.
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DIRECTVhelp
Community Support
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255.6K Messages
5 years ago
@rayvaleric
We regret to hear that you are having this experience when trying to use Pandora on your receiver. Resetting the receiver http://sm.att.com/a1c196dd may resolve this.
If you have any other issues with your services, check out our DIRECTV Troubleshooting Hub http://sm.att.com/81c4cd5a
Kanesha, AT&T Community Specialist
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robgreg
Teacher
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19 Messages
5 years ago
Thank you Missduzzy!
This worked for me as well.
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