New Member
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1 Message
DirecTV Player Stops Loading at 85% on Mac
I've tried two different browsers.
I've deleted and re-installed the player.
I've cleared cache.
Software on MacBook Pro is updated.
Still stuck at 85% and won't finish loading.
Suggestions?
DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Hello @jb999, thanks for reaching out. We are happy to help you with the DIRECTV video player in your MacBook.
Please make sure you are using the latest version of the DIRECTV Video Player, try these steps and let us know how it goes:
1. Sign out of your DIRECTV account
2. Restart the computer.
3. Sign back in to your account and try again.
John, DIRECTV Community Specialist
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usnative
Contributor
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3 Messages
3 years ago
mine is doing the same thing using windows/chrome
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DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Hello @usnative , thanks for reaching out. Can you also try to follow these steps?
Please make sure you are using the latest version of the DIRECTV Video Player, try these steps and let us know how it goes:
1. Sign out of your DIRECTV account
2. Restart the computer.
3. Sign back in to your account and try again.
Mario, DIRECTV Community
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