New Member
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6 Messages
Download playlist for offline viewing
DirecTV was recently updated and it appears to have taken away ability to download DVR recordings to your iPhone or iPad for offline viewing.
New Member
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6 Messages
DirecTV was recently updated and it appears to have taken away ability to download DVR recordings to your iPhone or iPad for offline viewing.
litzdog911
ACE - Sage
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46.7K Messages
3 years ago
You need to use the DirecTV on the Go App.
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
Known bug, you need to use the old app.
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Cgschick
New Member
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6 Messages
3 years ago
Old app not working for this purpose as well, have had same problem for years, thought upgraded app would fix bugs, not the case
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
Hello @Cgschick our team is ready to give you a hand, so you can get the most out of your service.
I'll ask you a few questions to better understand what's happening.
1. Have you tried to download the app on another device? If so, have you experienced the same issue?
2. Do you get any specific error when trying to download a DVR recording?
3. Does the system show you the recordings on your TV?
Please let us know, and we'll step in. We'll be waiting for you. Maria, DIRECTV community Specialist
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Cgschick
New Member
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6 Messages
3 years ago
No, it does not display all contents of DVR.
Only 2 recorded items show on playlist, it gives error “can’t download” .
Now on an older ipad, it is displaying ALL recorded shows and downloads when I use green down arrow.
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Cgschick
New Member
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6 Messages
3 years ago
Found that download feature on app still works on older ipad.
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
Hello @Cgschick, we are here to help.
To better assist you and to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
We will be waiting for your answer.
Maria, DIRECTV Community Specialist
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