Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

Thursday, February 25th, 2021

Error 771 Satellite Signal Issue

For the last two months, I get error code 771 Satellite Signal Issue, Watch in lower resolution most evenings between 5 pm and 7 pm.

Why?

Oldest First
Selected Oldest First

Accepted Solution

Official Solution

ACE - Sage

 • 

46.7K Messages

5 years ago

HiDef channels are beamed from different satellites than the standard definition channels. The SD signals are stronger and less susceptible to dish misalignent. A DirecTV tech can fix this for you. 

ACE - Sage

 • 

46.7K Messages

5 years ago

99% of these issues are caused by dish misalignment. Call DirecTV and request a service visit. 

New Member

5 years ago

Thanks for the comment. If my dish is misaligned, why does it not affect my other remote units? Why only at certain times of day? Only affects my HD.


NEED HELP?