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Voyager

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3 Messages

Thursday, March 16th, 2023

Error message We're sorry, this content is currently unavailable for DTV customers in your area. Please contact your provider for details

I am no longer able to watch Golden State Warriors games on NBC Sports Live using the NBC Sports APP on my TCL Roku TV and my Roku on my Samsung TV.  This is something that just started within the past week.  NOTE: I can watch other NBC Live sports and regular TV

I get an error message: Error message:

We're sorry, this content is currently unavailable for DTV customers in your area.  Please contact your provider for details

and

ErrorCode: CloudpathErrorRetransUserMVPDBlacklisted

I have unlinked and re-linked the TV from DirecTV as well as signed out and signed back in NBCUniversal Profile

How do I correct this, please? 

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Community Support

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255.7K Messages

3 years ago

Hello, we'll be glad to assist you with this error message that you are currently receiving. For this purpose, please tell me the type of DIRECTV service you have (STREAM or SATELLITE) and when the issue started. Appreciate your cooperation, and thank you for choosing DIRECTV. Lina, DIRECTV Community Specialist

Voyager

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3 Messages

3 years ago

Thank you for your response.

We have DIRECTV satellite.  I am not sure of the exact date that this started but it has been within the past 7 days.

Voyager

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3 Messages

3 years ago

Hello DirecTv?  I responded to your questions 4 days ago ... anyone still following this?


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