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Tuesday, January 19th, 2021

Have Direct TV, closed captions on all four TV's are out of synch with audio. Closed caption is 1 to 2 seconds behind audio

I have four televisions attached to my Direct TV service. All have their own box. Only one box has DVR. In the last 3 to 6 months, I have noticed that my closed caption is out of synch on all TV's. Audio is said and then matching closed captions appears a second or two later. They are not in synch as they used to be. Any ideas on how to fix, the cause, who to blame, etc.  Thanks for any feedback.

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Employee

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34K Messages

5 years ago

the closed captioning comes from the network . directv just rebroadcasts it. i have 4 tvs and never have they been in synch with each other they are always 3-4 seconds off on each one

ACE - Expert

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14.1K Messages

5 years ago

and if the closed captions are for live programming, the audio needs to happen so someone listens to it and then types the caption!


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