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Saturday, September 18th, 2021

How do I watch in 4K?

How do I access 4K programming? Do I need additional equipment? Is there an additional charge?

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ACE - Expert

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21.3K Messages

4 years ago

You have to have an HR54 Genie or HS17 Genie 2 to access the 4K channels and a C61K mini connected to the 4K TV to watch them, there is no addition charge for the 4K programing except for the PPV movies.

ACE - Expert

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23.4K Messages

4 years ago

What are the models of each box you have? That way you know how much to upgrade or if there is anything you might lose with a 4K setup.

Here is the general info:

HR54 Genie on non 4K tv (Can connect to a 4K tv, but will not provide the 4K feed to it).

C61K Mini Genie Client (wired only at this time) on 4K tv.

Remember Client has no tuner of its own, uses 1 from the Genie.

4K tv must support HDCP 2.2, HDMI 2.0, and 60 FPS

DirecTV Installation, 4K tv must be there

Package Select or above as of 12/15/2016 (used to be only Ultimate or Premier). So only the Family package will not get 4K service at all.

At this time there are only a couple channels in 4K (plus a few PPVs).

Even if you have multiple C61K or RVU clients, only one tv can be using a 4K channel at a time.

ACE - Expert

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23.4K Messages

4 years ago

Yes the Genie-2 (HS17) can be used instead of the HR54, but has some restrictions that require replacing every non-Client box you have making a big downgrade for many.


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