New Member
•
6 Messages
intermittent signal from direct tv h25-500 to vizio d43fx-fr using hdmi cable - new setup
my vizio has 3 hdmi inputs - and they all work. yesterday we switched from cable tv to direct tv. the signal is intermittent - sometimes it works, sometimes i get nothing but the hdmi no connection message
as an aside, some direct tv programs give a message about needing a different connection


litzdog911
ACE - Sage
•
46.7K Messages
4 years ago
First thing to try is a different HDMI cable. How long is the cable?
0
0
msidj
New Member
•
6 Messages
4 years ago
cable provided by direct tv tech on installation is 3 ft (to my eye)
have a longer cable in hdmi 2 slot - it doesn't work either.
the only thing i have not tried (it it not an easy thing for me to do) is connecting to hdmi 1, which presently is connected to my dennon amplifier.
0
0
msidj
New Member
•
6 Messages
4 years ago
what is frustrating is it worked when the tech set it up yesterday - then last night it didn't work. this am it worked for a while - now it does not.
TV has external antenna which I use a lot, and it has watch free internet choices, which i also use - so selecting hdmi direct tv is one of 3 viewing choices
if that matters?
0
0
litzdog911
ACE - Sage
•
46.7K Messages
4 years ago
Is the H25 your only DirecTV box?
Perhaps it has a defective HDMI port.
0
0
msidj
New Member
•
6 Messages
4 years ago
i get your message - somebody in the system isn't playing nice.
is it the direct tv box or my tv? one box, one tv.
0
0
litzdog911
ACE - Sage
•
46.7K Messages
4 years ago
Hard to say if it's the H25 or your TV. If it happens with all of the TV's HDMI Inputs, I would blame the cable or the H25's HDMI output.
0
0
msidj
New Member
•
6 Messages
4 years ago
i also tried unplugging both from power at different times while troubleshooting. should i try unplugging both from power at the same time?
0
0
litzdog911
ACE - Sage
•
46.7K Messages
4 years ago
It's not a power issue.
0
0
msidj
New Member
•
6 Messages
4 years ago
unless direct tv gave me a box with a defective hdmi output - hooked up yesterday ....
all 3 of my tv hdmi inputs are working - 'scuse me - work with everything except direct tv box
direct tv does not work on hdmi 2 or 3 on testing
0
0
DIRECTVhelp
Community Support
•
255.7K Messages
4 years ago
Hey @msidj, we want to help with your Vizio TV.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
Julian, DIRECTV Community Specialist
0
0