New Member
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1 Message
Keepa freezing e ery few minutes
My direct TV keeps freezing up anf giving me the option to stream service. I ha e rebooted each receiver on the two tvs as well as receiver. It still happens . It's. Ot worth paying for something that I can't watch. Any help would be great.
detuch254
ACE - New Member
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5.2K Messages
3 years ago
You have DIRECTV satellite, correct? What are the receiver models? What is the exact error you get? It sounds like your dish is out of alignment and thus the receiver cannot receive the signal and decides to give you the streaming version as a backup..
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DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Hello there. Our commitment is to handle this freezing issue, so you can enjoy your favorite content. Please meet us on a DM and let's review further details together. Gabriel, DIRECTV Community Specialist
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