List of What Satellite a Direct TV channel is on?

This is a streaming question.  Pixelation, I need to check what sat 568 in on.

This is not a sat question.

This should be something that DTV should be able to supply.

It makes no sense to check for sat signal with a streaming issue when you do not know what sat and transponder the channel is.

It doesn't matter what sat or transponder the channel is on as you are getting the programing from the internet from that channels server not from the satellites and you can't tune a single transponder.

Hello, @rlmyers. We want to help with your streaming inquiry.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

Santiago, DIRECTV Community Specialist 

Right. It makes no sense to check satellite signal readings if you're having a streaming issue. So please clarify .... Do you have DirecTV Satellite or DirecTV Stream service?

@rlmyers 

This is a streaming question.  Pixelation, I need to check what sat 568 in on.

This is not a sat question.

That is a contradiction. You are asking a question about what sat a channel is on. But you say you have pixilation, seemingly during streaming.

DirecTV channels are from their own proprietary satellite, having nothing to do with internet. The satellite signal has nothing to do with you receiving a channel from a streaming method.

DIRECTV STREAM is a streaming only service. Though also owned by AT&T, it has nothing to do with channels delivered by satellite. They are two different providers. This service is delivered by whatever home internet you have.

So there is no such thing as DirecTV satellite signal strength for a streaming issue.

This about my Satellite service, not DTV streaming service.  Tuned into a movie on Sony 567 about half way.  I did a rewind and stream to watch the movie.  That feature is available for that channel.  I know it is streaming because if I try to record DTV tells me that you can not record a streaming movie.

DTV Streaming playback is giving me a lot of picture breakup on this channel, pixels, and others as well when I do a rewind and stream.

This could be because i have a dish alignment problem, or an internal download connection issue, that I do not have.  However, I have no idea what satellite or transponder SonyHD is on to check the Sat.  I stream using other services no issues and internet is key to streaming performance.  If you a bad, slow connection you will have streaming issues.  Direct TV is the only one with streaming issues.

Hello, @rlmyers. We want to make sure you have access to your favorite programming.

We can check into your equipment, let's try to refresh your receivers:

1. Go to My equipment & services.
2. Review the equipment you have and identify the impacted receiver(s).
3. Select Refresh receiver to begin. This takes a minute or two and may briefly interrupt your service.

Let us know how it goes, we are going to be here for you.

Rafael, DIRECTV Community Specialist

Start from the beginning and On Demand also uses the channels internet servers not the satellite so it still doesn't matter what sat/transponder it uses.

@rlmyers 

Ok, now we have the info that clears up the confusion.

When you use the restart from beginning feature, that streams from the internet just like if you were using the On Demand version of the channel. That does not come from the satellite itself. As such, your satellite signal strength will not affect it at all.

If you get pixelation after using the restart feature, that is an issue with it being delivered from your internet. That would either be an issue with the connection between the DirecTV box and your router, the speed and quality of your internet coming in, or the upload and path the show takes from the channel's online servers through all the different networks to get to your home.

I have had trouble using the rewind feature on several channels with pixels, screen breakup.  When I run the internet speed test results are great internet connection stream with full HD.   The receivers are hardwired to a Linksys MX5300 Gigabit Ethernet Port connected to the router servicing the HR44 and 4 C51-100's.

Wireless speeds are in excess of 400Mbps.

However, all devices are directly connected to the router using DIRECTV DECA receiver II Ethernet-to-coax adapter with a SWM.

I do not understand this pixel issue with rewind and stream.

If it has nothing to do with dish signal then what are the other possible problems.

I did do a refresh on the HR44.

Thanks to all.

Satellite is beamed from the sky (geosynchronous orbit). Streaming is from your internet. The rewind/restart from beginning pulls from the internet (On Demand library for the channel). That is why your satellite signal has absolutely nothing to do with streaming issues.

From what you've described you have good internet at home. This means either the stream is degrading before it gets to your home network or an issue with the upload from the channel's servers. As a note, unlike traditional streaming providers that adjust resolution and such on the fly to account for occasional blips in internet between them and you, the streaming features for DirecTV do not work that way being a secondary perk. They stream at full resolution with no adjustment so are more affected by those blips. This can happen more these days since the pandemic as the shift to home use (work, school, etc.) has put more stress on the infrastructures nationwide that they were not built for.

Unfortunately, this means there really is no fix. Certainly, refreshing the HR44 and even your router for a fresh connection could be tried. It is hoped that both internet companies and the government are working on improving the nationwide infrastructure with the weakness seen with that usage shift. I would also hope that the new co-owner of DirecTV will work on future equipment to better work with the internet (even though it is not the primary delivery method).

As a side note, the Genie can only support up to 3 clients at the same time as 2 of the 5 tuners are reserved to itself for Picture in Picture (PiP). And anything recording is using a tuner of course. If you ever have the opportunity, I suggest replacing your 4th client with a regular HDDVR, so you can use the full service you are paying for.

You can't have the HR44 connected to the internet with 2 methods remove one of them. Since you have the HR44 hard wired then the WiFi speed has nothing to do with the problem.

Make sure you don't have an old wireless CCK on the cabling from before you did the upgrade to the Genie (HR44). The internal CCK, regardless of if you used the wired (preferred) or wireless option, should be the only connection you are using.