New Member
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2 Messages
Season and episode number information not appearing anymore
Hello, I noticed last night that for most channels the season and episode number information no longer appears anywhere.
I tried resetting the box, but it still isn't showing the season and episode number information like it used to.
litzdog911
ACE - Sage
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46.7K Messages
4 years ago
DVR model number?
Try resetting this way ....
Perform a keyword search for CLEARMYBOX
This will reset the box and the Guide Data.
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hey ZeeBow, we're here to help. Please share what channels you are referring to.
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ZeeBow
New Member
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2 Messages
4 years ago
Well this is strange (but good), I just got home and am no longer having this problem. No clue what happened, I still have some recordings that do not list the season or episode from when it was not working correctly; 'American Horror Story' episode 'Blue Moon' was recorded on Wed, Oct 13 at 6:58pm and it still doesn't show season or episode information, the same thing with an episode of 'Dark Side of the Ring'. All the channels seem to be displaying the information perfectly fine now. Strange...
At least I don't feel completely crazy as I saw that a few other people posted on Reddit that were having the same issue, lol.
https://www.reddit.com/r/DirecTV/comments/q7qyxd/did_these_guys_just_get_rid_of_season_and_episode/
Thank you for the responses and your time though, I appreciate it.
Have a great night!
(edited)
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Fernanda, DIRECTV Community Specialist
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