Refresh service authorizations in case the boxes simply haven't got the update on your account status. www.directv.com/refresh Might have to red button reset the boxes as well.
If that doesn't work, log into your account online to see if it shows payment posted and account active. If it doesn't then call DirecTV to discuss the account. Might just need to them to manually reinstate the account, provided payment posted in the first place. If you posted through any other method then through DirecTV itself, it can take up to 3 business days to post.
Juniper
ACE - Expert
•
23.5K Messages
5 years ago
Refresh service authorizations in case the boxes simply haven't got the update on your account status. www.directv.com/refresh Might have to red button reset the boxes as well.
If that doesn't work, log into your account online to see if it shows payment posted and account active. If it doesn't then call DirecTV to discuss the account. Might just need to them to manually reinstate the account, provided payment posted in the first place. If you posted through any other method then through DirecTV itself, it can take up to 3 business days to post.
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