New Member
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3 Messages
Why is the sound going in and out on ID TV?
This has been happening all afternoon/evening, like everyone, even on commercials, has the hiccups.
New Member
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3 Messages
This has been happening all afternoon/evening, like everyone, even on commercials, has the hiccups.
evanjoh123
New Member
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1 Message
4 years ago
I have the same problem. Doesn’t seem to be on all channels though???
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
We can follow some steps to troubleshoot your sound issues.
Let us know how it does.
Carlos, DIRECTV Community Specialist
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bdmine
New Member
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3 Messages
4 years ago
Carlos, DIRECTV Community Specialist
I am experiencing this problem on only 1 channel, ID TV. I don't have SAP Dolby Audio, and English Dolby Audio is not there when I followed your directions. And, I still have this problem on ID TV.
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
Hey @bdmine, we want to help with audio concern.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message inbox (it's the chat icon next to the bell icon on the upper right corner of the Forums).
Juan, DIRECTV Community Specialist
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shortstuf7
Tutor
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8 Messages
4 years ago
Same thing here.. it’s only on ID network.it’s been happening since yesterday, and it still cutting in and out this morning.
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
A national outage was just reported about loss of audio with Investigation Discovery channel. Our team is working to fix it as soon as possible.
Thanks for your patience.
Carlos, DIRECTV Community Specialist
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cindig34
Contributor
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2 Messages
3 years ago
I'm having the same problem on just that channel! What is going on?
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
@cindig34 it’s best to make a new post with your receiver models, sound situation, what troubleshooting you have tried, how long this has been going on for you, and if some TVs have this issue but not others.
(edited)
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