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upperdeck's profile

Teacher

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49 Messages

Tuesday, December 6th, 2022

Will Directv ever fix the software issues with the remoteswhat channels can the Directv APP see on your home network?

If you use the Directv App within the house I see many channels are missing ?  Is there a reason for this?  I get that some may not work outside the home but why does the app remove channels within the house?

This is the App using dish DIrectv not the actual Direct Streaming service. 

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Community Support

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255.6K Messages

3 years ago

Hello, @upperdeck  we want to give you all the details about your concern.

Due to the copyright restrictions, the content available using the DIRECTV SATELLITE receiver may be different from the channels available to stream on the DIRECTV app

Feel free to reach out if further help is needed.

Mario, DIRECTV Community Specialist

Teacher

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49 Messages

3 years ago

my issue is that using the app on my roku tv has different channels than on  my fire tv

New Member

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8 Messages

3 years ago

If I am understanding correctly. I should be able to view all the channels that are listed when I click on the link Mario provided and that I am subscribed to?

ACE - New Member

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5.2K Messages

3 years ago

No. As stated by Mario, copyright restrictions prevent you from watching certain channels in the app. Additionally, some of them don’t have the TV EVERYWHERE functionality so hence are not able to be streamed.

New Member

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8 Messages

3 years ago

ACE - New Member

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5.2K Messages

3 years ago

I didn’t originally understand your question. Yes, the channels shown on the website are completely stream able on the app. However, not ALL of the channels you get with the DIRECTV satellite receiver are available to stream. That was the point I was trying to make. 

New Member

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8 Messages

3 years ago

With the exception of the Disney Channels, Nickelodeon Channels, my local channels and a few of the Spanish language channels. I am not able to stream any of those channels...I can watch them on my TV but not on my computer or phone?

ACE - New Member

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5.2K Messages

3 years ago

Try reinstalling the app and logging back in. If that doesn’t fix the issue, there’s not much else you can do. You can try downloading the channel’s individual app and logging in with TV PROVIDER AND DIRECTV SATELLITE. 

Local channels like what?

Teacher

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49 Messages

3 years ago

so on my roku tv using the app i can watch my local fox/cw station etc...

On my fire tvs I can not watch those channels, they dont appear when you click the guide for streamable channels. 

I didnt expect to be able to see STicket on the app though that would have been nice since I am home and not outside the house..

New Member

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8 Messages

3 years ago

On my Fire Stick I get my local abc/cbs/nbc and pbs stations. I don't get ESPN/Fox Sports/AMC/TLC  a bunch of other channels. I spoke to Directv about a month ago and they said they were aware of the issue and were working towards a fix?? No fix yet, though.


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