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Friday, January 8th, 2021

Your tv provider service is temporarily unavailable

I’m unable to stream either on my tablet or tv right now. It’s been this way for at least two days.

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Community Support

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255.7K Messages

5 years ago

Hi @Starsingn_69, we are happy to help.

 

 

Let's try these troubleshoot steps:

 

  1. Verify time settings are set to auto on the device. 
  2. Reset your password. Please do not use any special characters.
  3. Reset the device.
  4. Delete cache and cookies. Varies on phone, browser or device operating system.
  5. DIRECTV Player Troubleshooting 
  6. Test on another device
  7. Uninstall and reinstall the app. (You will lose recordings)

Heads Up: If you do not accept terms & conditions, you may be unable to stream. 

 

Let us know it you have any further questions.

 

Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist


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