New Member
•
10 Messages
Bravesvision DVR
We were trying to watch tonight's braves game on DVR. It shows it is recorded, but when we go to watch it we get this message "The owner of this content has not made it available to stream in this area." Are we not going to be able to watch recorded games or is this just a temporary issue with the channel being new?
litzdog911
ACE - Sage
•
46.7K Messages
28 days ago
What streaming device?
What channel/network?
0
0
Juniper
ACE - Expert
•
23.6K Messages
28 days ago
The message suggests you may be out of market for that exact game on that channel.
What is your zip code and what channel did you try to record the game on?
0
0
slogan19
New Member
•
10 Messages
28 days ago
30518 and 645. Definitely in market, a suburb of Atlanta. Like 40 minutes from the stadium. I'm using a directv stream box, I guess that's Osprey? It's not the Gemini Air, I needed IR for universal remote. We watched the game fine live, but then needed to step away and when we tried to pick up where we left off via DVR that was the message we received. Had to go back to live and just miss an hour. However, particularly with day games, we want to be able to watch recorded versions.
0
0
Ludwick577
ACE - New Member
•
3.7K Messages
28 days ago
I wonder if the DVR recorded it somehow on the incorrect channel since the Braves channel was added at the last minute. That happens with MLB network carrying games that are also on local Rsn's
(edited)
0
0
DIRECTVhelp
Community Support
•
256K Messages
28 days ago
Thanks for flagging this and providing the details, @slogan19! We’d like to take a closer look at this for you. Let's meet in DM, so our specialists can further assist. Rizza, DIRECTV Community Team
0
0
slogan19
New Member
•
10 Messages
28 days ago
It looks like my auto record is choosing to record the version on the mlb.tv free preview channel for the Braves rather than Bravesvision on channel 645. It looks like I can cancel those and choose the Bravesvision one, but even clicking on the program on that channel in the online guide it sometimes wants to choose the mlb.tv version.
0
0
DIRECTVhelp
Community Support
•
256K Messages
28 days ago
Please check your inbox; we've sent you a DM to further investigate. John, DIRECTV Community Team
0
0
slogan19
New Member
•
10 Messages
28 days ago
Yeah, I saw it. Just not sure why I need to call in, I mean this thread has pretty much said everything I have to say about it and it might as well be public in case anybody else has this issue. I'm in region, live works fine channel 645, DVR didn't, my suspicion is that the DVR recorded the MLB.TV freeview version and I guess there's some kind of recorded stream restriction there. It looks like the DVR is wanting to record the MLB.TV version of tomorrow's game as well. I cancelled that recording and changed it to the BravesVision version so we'll see what happens.
It'd be nice if the DVR was smart enough not to record things that it won't let you play, kinda defeats the purpose of recording it.
0
Ludwick577
ACE - New Member
•
3.7K Messages
28 days ago
That MLB.tv freeview ends in a few days. You probably won't have that issue after those freeview channels go away.
(edited)
0
0
DIRECTVhelp
Community Support
•
256K Messages
28 days ago
Some content may have broadcasting restrictions, affecting the playable version selection. Please let us know how it goes so we can look into it. Rizza, DIRECTV Community Team
0
0
slogan19
New Member
•
10 Messages
26 days ago
Yesterday's game recorded fine, other than it starting just seconds before first pitch as BravesVision doesn't have the game starting on the hour.
0
0
DIRECTVhelp
Community Support
•
256K Messages
26 days ago
Appreciate the update. If further assistance is needed, contact us here: https://spr.ly/61211B6lZZ9
Rizza, DIRECTV Community Team
0
0
Abcfan74
New Member
•
2 Messages
26 days ago
I have the same problem. Slogan, did you find a resolution??
0
0
slogan19
New Member
•
10 Messages
26 days ago
As far as the error message, yes, make sure the DVR isn't trying to record the mlb.tv preview channel. I had to manually change it to bravesvision.
0
0
DIRECTVhelp
Community Support
•
256K Messages
26 days ago
Thank you for sharing how it worked. Your feedback has been noted. John, DIRECTV Community Team.
0
0