Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

New Member

 • 

2 Messages

Saturday, July 15th, 2023

Channel skipping

my DirecTV Stream remote (using on Roku and only doing this on DIRECTV app) skips multiple channels at a time. If I want to go down one station, it will actually go down 3-5 channels at a time. Same with trying to go to the right, left, or up. Very difficult to get to one station I want. 

Oldest First
Selected Oldest First

Community Support

 • 

255.7K Messages

2 years ago

Thank you for bringing this to our attention. Please use the steps in the following link to complete basic troubleshooting https://www.directv.com/support/article/000093615 If you need more assistance, reach out to us, we’re one message away. Jhoan, DIRECTV Community Specialist

1 Message

2 years ago

This is happening to me as well in different TVs.  I follow the troubleshooting and it fixes temporarily, but then happens again a few days later.  Starting to look at other streaming services to replace DirecTV.


NEED HELP?