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New Member

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37 Messages

Tuesday, August 26th, 2025

How to Report Guide Errors?

Is there a more efficient way to report an error in the DirecTV Streaming guide other than calling DirecTV Streaming customer service and waiting forever for someone to answer? There’s a series being broadcast that’s not categorized in the guide as a series, so I have to schedule each episode separately.

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ACE - Sage

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46.7K Messages

5 months ago

Guide data is provided by a third party company for DirecTV and other TV services. You can report it to DirecTV, but it's best to report to the station/network. They provide that information to the Guide data providers. 

New Member

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340 Messages

5 months ago

Which series? Which channel?

New Member

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1 Message

2 months ago

My direct TV channel guide has game incorrectly schedules. For ESPN on 12/14 at 630pm central it shows Nebraska playing Texas A&M. That game is being played earlier. At 630 pm CT on 12/14/25 TEXAS is playing Wisconsin on ESPN. Please correct.

ACE - Expert

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23.4K Messages

2 months ago

Did this just recently start? I recall a few days ago another poster stopped having Jeopardy record as apparently the guide was counting all episodes from a particular date as if it was a new series so they had to set up again. Wondering if this might be a related issue with some programs incorrectly marked.

If it was recent, then perhaps someone of the official forum team could forward this to see if an in-house ticket is needed for similar issues that may share a root cause.


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